Here are some organizational practices for documenting damage:
Before a Disaster:
- Develop a Documentation Plan: Create a plan outlining who is responsible for documenting damage, what types of documentation will be captured, and how the records will be stored.
- Inventory Important Assets: Maintain a detailed inventory of your property, including buildings, equipment, and critical documents. This inventory should include photos, descriptions, and valuations.
- Prepare Documentation Kits: Assemble kits containing essential supplies for documenting damage, such as cameras, tape recorders, notebooks, and measuring tools.
During and After a Disaster:
- Safety First: Always prioritize your safety and the safety of others before attempting to document damage.
- Document Immediately: Begin documenting damage as soon as it is safe to do so. Prompt documentation helps capture details that might fade over time.
- Be Thorough: Document all types of damage, including major structural issues, cosmetic damage, and damage to contents.
- Use Multiple Methods: Capture damage through photographs, videos, and detailed written descriptions. Include close-up shots, wide shots, and measurements for reference.
- Label Everything: Clearly label all documentation with the date, time, location, and a brief description of the damage.
- Maintain a Chain of Custody: Track the location and handling of all documentation to ensure its authenticity.
- Organize Electronically: Scan physical records and organize all digital documentation (photos, videos) in designated folders with clear naming conventions.
- Back Up Your Data: Create regular backups of your damage documentation and store them in a separate location or cloud storage service.
Additional Tips:
- Use Consistent Terminology: Use standardized terminology to describe damage (e.g., crack, tear, warp) for better clarity.
- Capture Context: Include surrounding areas in photos and videos to provide context for the damage.
- Document Repairs: Maintain records of repairs made, including receipts, invoices, and contractor information.
- Maintain Documentation Long-Term: Store damage documentation for several years, as it may be needed for insurance claims, FEMA assistance, or future repairs.
By following these practices, you can ensure that your damage documentation is thorough, well-organized, and readily available for future needs.