Additional costs of operating a facility or providing a service are only eligible if: (1) the services are specifically related to eligible emergency actions to save lives or protect public health and safety or improved property; (2) the costs are for a limited timeframe based on the emergency or exigency of the circumstances; and (3) the applicant tracks and documents the additional costs.Information in the Applicant call log demonstrates that call center services during the period in question were specifically related to emergency actions to protect public health and safety resulting from the disaster.Additionally; the Applicant only claimed costs incurred over a limited time frame based on the circumstances of the disaster and submitted documentation tracking its costs.Therefore; the Applicant has met the three criteria required for increased costs related to operating a facility or providing a service to be eligible under FEMA policy.Regarding meal costs; the Applicant predisaster labor policy includes provisions for a meal allowance as part of each employee overtime compensation.

Additional costs of operating a facility or providing a service are only eligible if: (1) the services are specifically related to eligible emergency actions to save lives or protect public health and safety or improved property; (2) the costs are for a limited timeframe based on the emergency or exigency of the circumstances; and (3) the applicant tracks and documents the additional costs.Information in the Applicant’s call log demonstrates that call center services during the period in question were specifically related to emergency actions to protect public health and safety resulting from the disaster.Additionally; the Applicant only claimed costs incurred over a limited time frame based on the circumstances of the disaster and submitted documentation tracking its costs.Therefore; the Applicant has met the three criteria required for increased costs related to operating a facility or providing a service to be eligible under FEMA policy.Regarding meal costs; the Applicant’s predisaster labor policy includes provisions for a meal allowance as part of each employee’s overtime compensation.